At Just Couture, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We collect the following personal information when you place an order or contact us:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details
  • Proof of payment (if emailed)

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate order updates
  • Respond to inquiries
  • Improve our website and services

3. Sharing Your Information

We do not sell or rent your information. Your data may be shared only with trusted third parties (e.g. couriers) who assist in fulfilling your order and are required to keep your data confidential.

4. Payment Information

All payments are made via EFT (Electronic Funds Transfer). We do not store or process card payments. Customers are responsible for using their order number as the reference when making payment.

5. Data Retention

We keep your order and contact information for record-keeping, returns, and customer service purposes unless you request deletion.

6. Cookies

We use cookies to improve your experience, track analytics, and remember site preferences. You can disable cookies in your browser settings if preferred.

7. Security

We take reasonable steps to secure your information using updated software, secure servers, and limited access to personal data.

8. Your Rights

You may request to access, correct, or delete your personal information at any time. To do so, contact us using the details below.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
support@justcouture.co.za