Ordering Made Simple

We want your shopping experience to be seamless from start to finish. Below you'll find everything you need to know about how to pay, how we ship, and how to return or exchange an item with ease.

Payment Methods

We currently accept EFT (Electronic Funds Transfer) as our payment method.
Once your order is placed, you'll receive our banking details along with your order number, which must be used as the payment reference.

Orders are processed once payment is confirmed.

Shipping & Delivery

We ship across South Africa using reliable courier partners.

Orders are processed within 7 business days before dispatch.

  • Free delivery on orders over R5000
  • Delivery time after dispatch: 3–5 business days

You’ll be notified as soon as your order has been shipped.

Returns & Exchanges

Not quite right?

We accept returns within 7 days of delivery. Items must be unworn, unwashed, and returned in their original condition with all tags attached.

To request a return or exchange, simply email support@justcouture.co.za with your order number.

Read our full Refund and Returns Policy for more information.